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Home/Privacy Policy
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Privacy Policy

This policy explains what personal information we collect when you use our website or engage us for a project, why we hold it, who we share it with and what rights you have over it.

Last reviewed: date · Effective: date

On this page
01Who we are02What we collect03Why we use it04Who we share it with05How long we keep it06Your rights07Security

This page is a drafting framework, not legal advice. Have your own counsel review and adapt it before publication — data protection, consumer and financial-services obligations vary by jurisdiction and by what you actually do.

Who we are

Data controller
Registered legal entity name
Registered address
Full address
Privacy contact
[email protected] — confirm address
Data protection officer
Name and contact, if you are required to appoint one
Supervisory authority
The regulator for your jurisdiction

What we collect

Information you give us
Name, email, phone, company, country and the project details you submit through our forms.
Communication records
Emails, call notes and messages exchanged while we scope or deliver a project.
Website usage data
Pages viewed, referrer, approximate location from IP, device and browser type.
Cookies and similar
As described in our Cookie Policy, including analytics identifiers.
Recruitment data
CVs, portfolios and interview notes where you apply for a role.
Client project data
Access credentials and configuration we are given to deliver work, held only as long as needed.

Why we use it

We only process personal data where we have a lawful basis to do so.

To respond to enquiries
Basis: legitimate interest, or performance of a contract once engaged.
To deliver projects
Basis: performance of a contract with you or your organisation.
To improve the website
Basis: consent for analytics cookies, legitimate interest for security logs.
To meet legal obligations
Basis: legal obligation, including tax, accounting and anti-money-laundering duties where applicable.
For recruitment
Basis: legitimate interest, and consent where we retain applications for future roles.
For marketing communications
Basis: consent, withdrawable at any time without affecting other processing.

Who we share it with

  • Service providers who host our website, email and CRM, under contract and only as instructed.
  • Professional advisers such as lawyers and accountants where necessary.
  • Authorities where we are legally required to disclose.
  • A buyer or successor if the business is sold, subject to the same obligations.

We do not sell personal information. Where a provider is located outside your jurisdiction, transfers rely on the transfer mechanism your counsel identifies, e.g. standard contractual clauses.

How long we keep it

Enquiries that do not proceed
Retention period, e.g. 24 months
Client project records
Retention period, typically driven by contract and tax rules
Financial records
Statutory retention period in your jurisdiction
Recruitment applications
Retention period, and whether consent is sought to keep longer
Website analytics
Retention period configured in your analytics tool

Your rights

  • Access a copy of the personal data we hold about you.
  • Correct data that is inaccurate or incomplete.
  • Request deletion where we have no continuing lawful basis to hold it.
  • Object to processing based on legitimate interest.
  • Restrict processing while a dispute about accuracy or basis is resolved.
  • Receive your data in a portable format where processing is based on consent or contract.
  • Withdraw consent at any time where consent is the basis.
  • Complain to your supervisory authority.

To exercise any of these, contact [email protected]. We respond within statutory period for your jurisdiction.

Security

We apply encryption in transit and at rest, role-based access control, least-privilege access to client systems and logging of administrative actions. No system is perfectly secure, and we will notify you and any regulator as required if a breach affecting your data occurs.

Our vulnerability disclosure process is on the Security & Disclosure page. Please report security issues there rather than through the general contact form.

Questions about your data?

Privacy requests and questions go to our privacy contact and are answered within the statutory period.

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