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Home/Engagement Models
Engagement

Three ways to work with us

The right model depends on how settled your requirements are, how fast you need to launch and whether you have internal product management. Here is the honest case for each.

The three models

Fixed-scope build

A defined platform, quoted and delivered through the five stages. Best when requirements are settled and you want a firm price and date.

White label deployment

A proven platform configured to your brand, market and compliance rules. Live in weeks, source code included, least suited to unusual requirements.

Dedicated team

Engineers working as an extension of yours on an ongoing roadmap. Best when you have internal product management and continuous work.

How to choose

Each model fails in a predictable way when it is the wrong fit.

Choose fixed-scope when

Your product is defined, you need a firm date and price, and the requirements are unlikely to change substantially mid-build.

Fixed-scope goes wrong when

Requirements are still moving. Every change becomes a negotiation, which is slower and more expensive than a dedicated team would have been.

Choose white label when

Your model is close to a proven pattern and time to market matters more than differentiation.

White label goes wrong when

You need something the proven pattern does not do. Configuring around a structural gap costs more than building for it.

Choose a dedicated team when

You have an internal roadmap, your own product management and work that continues past a single launch.

A dedicated team goes wrong when

There is no internal product owner. Engineers without direction produce activity rather than progress.

What is the same in all three

  • Independent audit before anything holding value goes live.
  • Full source code transfer, deployed under your own keys and accounts.
  • A named architect accountable through to handover.
  • Weekly written updates and staging access throughout.
  • Runbooks and team training at handover.
  • NDA signed before technical discussion.

Commercials

Fixed-scope pricing

Quoted after stage one scoping, against the six cost drivers we publish on the home page.

White label pricing

Confirm your published range or state that it is quoted per configuration.

Dedicated team pricing

Confirm monthly rate structure per role and minimum engagement length.

Payment schedule

Confirm your standard milestone schedule, e.g. stage-based tranches.

Post-launch support

Confirm what is included and for how long, plus optional retainer terms.

Commercial specifics need filling from your own pricing policy — we have deliberately not invented numbers.

The three models side by side

The same questions answered for each, so you can compare rather than read three descriptions.

Fixed-scope buildWhite labelDedicated team
Best whenRequirements are settledSpeed matters mostRoadmap is ongoing
Time to launch10 to 16 weeks4 to 6 weeksContinuous
Price certaintyFixed after scopingFixedMonthly rate
CustomisationFullConfiguration onlyFull
You need internallyA decision makerA launch ownerProduct management
Scope changesWritten change requestLimited by the platformAbsorbed in the sprint
Source codeTransferred on deliveryTransferred on deliveryYours throughout
Independent auditIncludedIncludedPer release
Fails whenRequirements keep movingYou need something structuralNo internal product owner

Moving between models

Most engagements are not one model forever. The transitions we see, and how they work commercially.

White label to custom

Common once a market is proven. The configured platform stays live while the custom build runs alongside.

Fixed-scope to dedicated team

Typical after launch, when the work becomes continuous rather than a defined deliverable.

Dedicated team to handover

You take the work in-house. We document, train and step back rather than holding the knowledge.

Commercial treatment

State how you handle credit, notice and rate changes when a client switches model.

Not sure which model fits?

Describe your situation and we will recommend one, including when the answer is that none of them fit yet.

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Tell us what you need and we will walk you through a working platform with your branding applied.

Request received

A solution architect will reply within one business day. We sign an NDA before any technical discussion.

NDA signed before technical discussion. No obligation.

Technical call

Talk to a DEX Architect

A solution architect who has built these platforms, not a sales rep. We sign an NDA before getting into specifics.

Call request received

An architect will confirm a slot in your preferred window within one business day, with an NDA attached.

No obligation, no sales script. NDA signed before technical discussion.

Live demo

Configure Your Live Demo

Tell us what to set up and we will walk you through the platform with your own configuration applied.

Demo request received

We will confirm a walkthrough slot within one business day with your configuration applied.

NDA signed before technical discussion. No obligation.

Launch plan

Get Your Launch Plan

We will send a prioritized build plan for your scope, sequenced by what has to exist before launch.

Launch plan on the way

Expect a prioritized plan within one business day, sequenced by launch dependency.

NDA signed before technical discussion. No obligation.

Scoped proposal

Request a Scoped Proposal

Share your scope and we will come back with architecture, compliance requirements, delivery phases and a timeline.

Proposal request received

A solution architect will reply within one business day with a scoped proposal and an NDA.

NDA signed before technical discussion. Full confidentiality.

Quick enquiry

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Enquiry received

We will reply within one business day on the channel you gave us.

NDA signed before technical discussion.